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About Toolie®

Jocelyn ‘Toolie’ Garner has worked with computers of every shape and size for over 25 years, including 10 years’ employment at Microsoft® as a programmer, tester, technical writer, and program manager. Toolie has spoken to audiences in 24 countries on Microsoft Windows® and database programming. She is a published author, speaker, and technology educator.

Since leaving Microsoft in 2003, Toolie has been working with entrepreneurs, small businesses, and associations to find cost-effective solutions to technology challenges. Through her speaking, consulting, live training classes, and online webinars, Toolie helps businesses get the most of the technology they already have, and make smart choices when it’s time to upgrade.

Let Toolie handle your next technial writing project so you can focus on your business: creating great products and services.

Summary and Profile

Skills Technical writing/editing
Technical education curriculum development
White papers, case studies
Industries Media, Advertising, Publishing, Entertainment
Information Technology, Software, Hardware, Electronics
Education
Non-profit, Social Sector
Experience Technical Writing: 20 years
Sales Copywriting: 5 years
Highest Degree Master's Degree
Software Skills

Programmer writer for C/C++/MFC
Light programming in PHP with MySQL
Beginning XML
Databases: MySQL, Microsoft Access,SQL Server
Adobe Dreamweaver (HTML/CSS editor), Photoshop, InDesign
Website Development: HTML, CSS, Static, and Database-Driven Websites
Cascading Style Sheet (CSS) Development
Microsoft Word, Excel, Access, PowerPoint, Outlook

Additional Skills

General editing for style, grammar
Copy editing/proofing
Desktop Publishing